Terms and Policies

Terms & Conditions Last updated: March 2026 By accessing or purchasing from the SafePod website, you agree to the following terms. Use of Products SafePod products are designed to help locate personal belongings. Users must comply with all applicable laws regarding privacy and tracking devices. SafePod products must not be used for stalking, harassment, or tracking individuals without their consent. Any misuse is solely the responsibility of the user. Orders SafePod reserves the right to refuse or cancel orders due to pricing errors, suspected fraud, or product availability. Product Accuracy We strive to ensure product descriptions and images are accurate, however minor variations may occur. Limitation of Liability SafePod products assist in locating items but do not guarantee prevention of loss, theft, or damage. SafePod is not liable for any direct or indirect damages resulting from product use. Changes to Terms SafePod may update these Terms at any time. Continued use of the website constitutes acceptance of any changes. Privacy Policy SafePod respects your privacy. Information We Collect When you place an order we may collect: • Name • Phone number • Email address • Shipping address • Payment information How We Use Your Information Your information is used only to: • Process orders • Provide customer support • Improve our services SafePod does not sell or rent customer data to third parties. Shipping Policy Order Processing Orders are typically processed within 1–3 business days. Delivery Delivery times may vary depending on the shipping carrier and destination. Delivery Responsibility Once a package is handed to the shipping carrier, delivery times and delays are outside SafePod’s control. Customers must ensure the shipping address provided is accurate. Returns & Refunds Customers may request a return within 7 days of receiving the product. Returned items must be: • Unused • In original packaging • Complete with all components Refunds are issued after the returned product is inspected. SafePod reserves the right to reject returns for damaged, incomplete, or misused products. Tracker Use Disclaimer (Important) SafePod tracking devices are intended only for locating personal items such as keys, wallets, bags, or pets. Users must comply with all local laws regarding electronic tracking. SafePod is not responsible for illegal use, privacy violations, or misuse of tracking devices. Payment & Chargeback Protection By completing a purchase, customers confirm that they are the authorized cardholder. Fraudulent chargebacks or payment disputes made without contacting SafePod support may be investigated and challenged with shipping confirmation and order records.